Why Landlords Are Switching to Video Intercoms in 2026

If you manage a residential building, you've probably noticed that tenant expectations around security and convenience have shifted significantly in recent years. Audio intercoms — once the standard — are increasingly seen as outdated. In 2026, video intercoms have become the go-to upgrade for landlords who want to attract and retain quality tenants.

What's Driving the Switch?

The biggest driver is the smartphone. Modern video intercom systems connect directly to a free app, allowing residents to see and speak to visitors from anywhere in the world — whether they're in their flat, at work, or on holiday. There's no monthly subscription, no ongoing cost, and no complicated setup.

For landlords, this translates into a genuine selling point. A building with a modern video entry system stands out in a competitive rental market.

The Security Case

Audio intercoms offer limited security — a resident can hear a voice, but can't verify who's actually at the door. Video changes that entirely. Residents can see the visitor clearly before deciding whether to grant access, which significantly reduces the risk of tailgating and unauthorised entry.

For blocks with multiple flats, this matters. A single compromised entry point can affect every resident in the building.

No Resident Data Required

One concern landlords often raise is data privacy. Modern GSM video intercom systems don't require residents to register personal data with a third party. The system works through the resident's own smartphone, using their own account — no building management portal, no data collection.

What Does Installation Involve?

Most video intercom upgrades can reuse existing cabling, which keeps costs down. A typical installation takes 4–6 hours and causes minimal disruption to residents. Engineers assess the building during a free site survey and provide fixed pricing — valid for 60 days — before any work begins.

The result is a fully working video intercom system with a free smartphone app, a 2-year installation warranty, and a 5-year parts warranty.

Is It Worth It?

For landlords managing residential blocks, the answer is almost always yes. The upgrade improves security, increases tenant satisfaction, and adds genuine value to the property. With no ongoing costs and a straightforward installation process, the barrier to entry is lower than most landlords expect.

Find out how much a video intercom upgrade would cost for your building — get a free, no-obligation quote from Intercom Master today.